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Shipping & Returns

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Our warehouse crew L-R: Pacho, Mike, Adam, Dale & Aaron

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations

Shipping and handling charges are calculated when goods are shipped and are not reflected in your order total at time of checkout

The shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Orders are shipped in the order received and typically ship within 7-10 business days of receipt via UPS Ground or Fed Ex Ground delivery

Goods are FOB Seattle, WA 98107

Claims & Adjustments must be made within 10 days of receipt of merchandise by calling Customer Service at 1-206-782-6548

Global Village Glass Studios® will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)

All returns/credits must be authorized

All claims for damaged shipments must be made to the shipping carrier

 



CONNECT WITH US

Phone: 206.782.6548
Toll Free: 800.246.5585
Fax: 206.789.5505
email: sales@globalvillageglass.com
600 NW 40th Street
Seattle, WA 98107